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What You Agree to When You Use gbbaji

Using gbbaji means you accept these terms as they stand — your account, your activity, and your wallet transactions are all covered here. Access and eligibility depend on your local law and the regions where gbbaji operates.

Account TermsWallet PolicyJurisdiction RulesUser Rights
gbbaji What You Agree to When You Use gbbaji
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and data handling are built into how gbbaji operates — not added on as an afterthought. Here is what we do and how to act on it.

Cookie and Tracking Policy We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can manage cookie preferences from your account settings at any time.
Account Data Retention We keep your account records for as long as required under applicable rules. If you close your account, we retain transaction history for the legally required period only.
Requesting Your Data You have the right to request a copy of the data we hold on your account. Submit a data request through the account dashboard and we will respond in writing.
Security on Your Account Account access is protected by OTP verification tied to your registered mobile number. If you suspect unauthorised access, change your PIN immediately and contact support via live chat.
CONTACT AND QUERIES

Reach Us for Legal and Account Questions

For anything related to your account status, a policy question, or a transaction dispute, reach us through the channels below. We handle account and legal queries separately from general support — when you write in, include your registered account number so we can pull your record without delay.

Account and Policy Email Send detailed legal or account queries to our policy team by email. Include your account ID and the nature of your request for a faster response.
Live Chat Support Our chat support covers account access, wallet verification, and policy questions. Available directly from the gbbaji lobby once you are logged in.
Formal Dispute Path For unresolved disputes, submit a written request through your account dashboard. We log every submission and respond within the timeframe set in our policy.

Common Questions About Our Legal Terms

Real questions about your rights, your data, and how our policy applies to your account.

Eligibility depends on your local law and the regions where gbbaji is available. Check the legal position in your area before creating an account — we do not confirm access for all Bangladesh locations.

If your account is suspended, any cleared wallet balance is held and not forfeited. You can request a review through your account dashboard, and we will explain the next steps in writing.

Log into your account, go to account settings, and submit a data request. We will confirm receipt and deliver your data within the timeframe set out in our privacy policy.

We update our terms when required and notify you via your registered account. Continued use of the platform after a notified update means you accept the revised terms.

Submit a written dispute through your account dashboard, including the transaction date and the payment method used — bKash, Nagad, or Rocket. We log every submission and respond with a reference number.

Contact our policy team by email or through live chat from the lobby. For unresolved cases, use the formal dispute path in your dashboard — every submission receives a written response.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.